If a moment in your life is failing and nothing we make solves it — submit the gap. We ship 1-2 most-requested ideas per quarter. Original requester gets the product free.
~3 minutes. Problem first, format second.
Quarterly, we ship the 1-2 most-requested ideas.
Original requester gets the product the day it ships.
Concrete > abstract. "When my 6-year-old refuses to brush teeth at 7:42pm" beats "tooth-brushing battles." The more specific, the better the signal.
We just emailed you a confirmation with what happens next. Short version: we batch-review requests weekly, ship the most-requested ideas quarterly, and you'll get the product free if yours makes the cut.
If you have anything to add later, just reply to that confirmation email — it goes to a real human.